LOGISTICS SERVICE PROVIDERS

The logistics market is changing rapidly. Shippers expect greater visibility, reliable performance, and control, while margins are under pressure due to rising costs, a tight labor market, regulations, and investments in sustainability.

How to Stay in Control

In a market that’s changing faster than ever?

Technology is increasingly becoming a prerequisite for staying competitive, but the difference lies in how well strategy, operations, people, and systems align. Standing still quickly leads to decline: the market is consolidating, and those who fail to make bold choices will lose their grip on margins, customer value, and scalability.

Gwynt helps logistics service providers make those choices and bring them to life—from strategy to operations, from the boardroom to the shop floor.

Our strength lies in the combination of a sharp strategy, translating that strategy into real transformation, and the human side of change—because a new direction only works if people are on board.

What's happening in the market?

Large-scale development

The market is growing, becoming more international, and more capital-intensive, forcing mid-sized players to make conscious choices about where they want to succeed. Margins are tight: load factor, empty-mileage, warehouse efficiency, and customer mix directly determine the bottom line, making insight into cost-to-serve and contract returns crucial.

Technology such as WMS, TMS, control towers, and AI-driven planning is becoming less of an optional extra, but it only delivers value if data, processes, roles, and behavior are in order. At the same time, labor shortages and wage costs are putting pressure on operations, zero-emission zones are affecting fleets, networks, and contracts, and nearshoring and geopolitical disruptions are demanding greater agility. Not by working harder, but by managing more effectively and involving people in the change process.

Our solutions

Realizing breakthroughs together

Examples of issues where we can help

  • What position do we want to take in a consolidating logistics market?
  • In which customer segments, regions, or niches can we truly stand out?
  • Which customers, contracts, or services actually contribute to profitability?
  • How can we improve our profit margin without compromising service and customer satisfaction?
  • How can we gain a better understanding of cost-to-serve, customer value, and contract profitability?
  • How can we organize our network more efficiently: hubs, warehouses, transport flows, and capacity?
  • Which activities should we continue to handle ourselves, and which ones would be better to outsource or organize differently?
  • How can we improve capacity utilization, productivity, load factor, and warehouse efficiency?
  • How do we make the transition from reactively putting out fires to making structural improvements?
  • How can we get a handle on productivity, costs, and service levels?
  • How can we implement WMS, TMS, control tower, BI, or AI in a targeted way without creating fragmentation?
  • How do we ensure that our data, processes, and decision-making are in order before we move forward with digitization?
  • How can we scale our operations without losing the human touch?
  • How do we prepare for zero-emission zones, electrification, the CSRD, and stricter customer requirements?
  • How do we translate sustainability into fleet strategy, network choices, customer contracts, and investments?
  • How can we build a stronger commercial proposition for shippers?
  • How do we manage integration after an acquisition without losing momentum, customers, or employees?
  • How do we foster leadership and a sense of ownership in operations, planning, and management?
  • How can we make our organization more attractive to scarce logistics talent?

Check out our case studies, events and trending topics below. Or contact us directly.

Want to know more about our approach?

Our specialists will be happy to explain our method further in a personal interview.

Please contact Niels van der Valk, Business Principal at Gwynt.

N.vandervalk@gwynt.eu